Shropshire Council Registration Service

In response to the pandemic, on 24 March 2020, the announcement was made that face-to-face services were suspended including death registrations, births and ceremonies and the Coronavirus Act providing emergency powers to a range of public services was passed. Public buildings were closed and the Registration Service had to make alternative arrangements for the registration of births and deaths.

It was necessary to invoke business continuity emergency plans for a pandemic situation.  As part of its review of emergency planning Shropshire Council are now gathering feedback from those people who used the service. Shropshire Council is undertaking research to inform business continuity and pandemic planning, both now and the future.

There are two surveys:

A survey for members of the public and those who used our services during the pandemic period

A survey designed for our stakeholders and partners to identify their views on whether the overall response was adequate, whether the best channels were used, or whether things should have been done differently

Follow this link for more details and to take part in the survey. Please take the time to complete the survey which is relevant to you, which you can access by clicking on the “How to get involved tab” on this page.

Survey open until 30th November